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LX200 RA not working


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#1 RickScofield

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Posted 26 February 2019 - 09:16 AM

Hello Everyone,
I received my new LX200 12” and had a major issue with it, the RA drive didn’t work at all. I tried everything short of taking it apart and could not get it working. I wonder what happened to it between the factory inspection and my receipt? Anyway MEADE had me ship it back to them and they paid the freight so now will see how long this takes to replace or repair. I hope not to long.

RickScofield

#2 MistrBadgr

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Posted 26 February 2019 - 02:04 PM

Hi Rick,

 

You got an LX200-12?!!!  Congratulations!  Having it not run when you get it is a bummer.  They will make it right, though.  You still have your LX 90, I assume, so you are not an astronomical orphan while the new scope is gone. :)

 

Best Regards,

 

Bill


Bill Steen, Sky Hunters' Haven Observatory, Broken Arrow, Oklahoma

#3 RickScofield

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Posted 26 February 2019 - 08:44 PM

Bill,
Yes I have my 8” but the weather has been so bad it really doesn’t make any difference. I hope Meade comes through on the LX200.

Thank you,
Rick

#4 RickScofield

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Posted 01 March 2019 - 07:13 PM

All,
Well I heard back from Meade and they are saying 6 to 8 weeks to fix. Seems to me that they are punishing the customer for a problem they created. That is a rediculsly long time for a $4000 telescope.

RickScofield

#5 SBacon

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Posted 08 March 2019 - 12:08 PM

Wow Rick, congratulations on the larger scope!  But yes, I agree with Bill, that is a bummer.  In fact, it's more than a bummer.  I would hate to know that I ordered a telescope of this caliber and it arrived inoperable.

 

Steve



#6 SBacon

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Posted 09 March 2019 - 01:32 PM

Hey Rick I forgot to ask but did you order the scope directly from Meade or through a dealer?

 

Steve



#7 RickScofield

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Posted 12 March 2019 - 10:13 AM

Steve,
Ordered it from Telescope.net.
I received a call from Chuck Word with Meade Support Monday, they have decided to ship me a new LX200 rather than making me wait for repair of my return. I received an email with tracking today for it. I can’t tell you how PLEASED I am about that.

THANK YOU MEADE and Charles Word for the great support and in their handeling of this.

With Sincere gradatude MEADE,
Rick Scofield
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#8 MistrBadgr

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Posted 12 March 2019 - 12:42 PM

Hi Rick,

 

Glad to hear you have a new scope on the way!

 

Bill Steen


Bill Steen, Sky Hunters' Haven Observatory, Broken Arrow, Oklahoma

#9 RickScofield

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Posted 12 March 2019 - 06:01 PM

Thank you Bill. I would much rather have a replacement than a repair. I did ask for a replacement after sending my return but didn’t figure it was going to happen. Nice surprise to say the least.

Rick

#10 RickScofield

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Posted 29 March 2019 - 04:04 PM

Hello,
I just wanted to make a comment about the LX200 12” , I can’t tell you how much more stable this unit is compared to my 12” LX90. My LX90 12” was a great telescope both mechanically and optically but the LX200 12” is real step up, the fork arms are so much stronger and the mirror lock is not a gimmick. The LX200 12” weights 11 more pounds then my LX90 12” and takes more effort lifting but it’s worth the extra effort as far as I’m concerned.

#11 MistrBadgr

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Posted 29 March 2019 - 05:43 PM

Thanks, Rick!  Good information.  Glad to know you are enjoying your new scope!

 

Bill


Bill Steen, Sky Hunters' Haven Observatory, Broken Arrow, Oklahoma

#12 RickScofield

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Posted 29 March 2019 - 07:54 PM

Thank you Bill,
I hope your doing well and on the road to full recovery..

Rick



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#13 MistrBadgr

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Posted 30 March 2019 - 10:28 AM

Thanks, Rick!

 

I am doing very well and running well ahead of the normal!

 

Bill


Bill Steen, Sky Hunters' Haven Observatory, Broken Arrow, Oklahoma




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