My telescope has been unused for several months due to my working abroad.
When I unpacked it this weekend, the telescope has not responded with either battery or mains connections.
The Autostar III handset is illuminated but not display any messages. I have tried switch on and off several times with no response.
In each case there is a beep when switched on but no greetings message.
Finally I tried to reload the firmware (from SD card obtained on purchase) but this did not work either.
Grateful for any advice.