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Autostar II is blank after update


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#1 Cryhavoc

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Posted 22 August 2014 - 05:55 PM

I did the latest update from Meade for my LX600 and now it's blank.  I called support and the individual I spoke with said to turn scope on and press 9 five times quickly.  I've done this multiple times but still have a blank display.  Anyone else had this problem/issue and what did you do.  Thanks for any input/help!  We finally have sky and I'm missing out!

 



#2 Mark Sibole

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Posted 23 August 2014 - 10:05 AM

if i remember correct to go to safe mode its 9 9 9


Mark Sibole
MTSO Observatory
Fife Lake, Mi.

http://astronomy.qteaser.com

#3 Mark Sibole

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Posted 23 August 2014 - 10:09 AM

some useful info here if you have problems updating your autostar 2

This was for the lx200 gps but i believe the 600 is the same firmware.

https://groups.yahoo...s/topics/108449


Mark Sibole
MTSO Observatory
Fife Lake, Mi.

http://astronomy.qteaser.com

#4 Cryhavoc

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Posted 25 August 2014 - 05:32 AM

Thanks for the info.  I'll try this asap and update.



#5 Mark Sibole

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Posted 27 August 2014 - 06:21 AM

any updates for us???


Mark Sibole
MTSO Observatory
Fife Lake, Mi.

http://astronomy.qteaser.com

#6 Cryhavoc

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Posted 17 September 2014 - 05:53 PM

I FINALLY managed to get about 2 hours of sky today to work on this issue before the clouds moved in again.  After connecting and using the Autostar software to reload the handbox, all I'm presented with is "gobblety goop" characters on the screen.  I made multiple attempts all with same results.  During this downtime I purchased another Autostar II handbox from someone on CN that had an LX200 scope that they were parting out.  The handbox was the same firmware version as the one I already had but had some minor screen issues.  When I connected it however, it behaved fine as far as the display of information.  I did a polar but everything was WAY off when I tried to slew to anything.  I would center on Vega and then slew to another bright star, (Deneb or Altair) and it would miss by a mile.  I will call Meade tomorrow and inquire if I can merely purchase another handbox as I'm very tired of wasting time with this and getting no satisfaction from my expensive new scope that's 1.5 months out of warranty. I saw where OPT had Autostar II handboxes for $149.00 but they indicate LX200 so I'm unsure if they will suffice.  Meade said they would charge me $400.00+ if I sent my defective one back for repair.  If the one from OPT will work I'll just purchase a new one.  I need to resolve this before the good viewing season gets here.  Frustrated.



#7 Cryhavoc

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Posted 29 September 2014 - 06:22 AM

I called Meade and ordered a new handbox for $89.00.  I setup my computer and link, hooked up the new handbox and turned everything on.  The new handbox worked perfectly.  I then performed a starlock update and afterwards a polar one star align.  I then performed a surprisingly swift and successful drift align.  Skies have muddied once again but may be clearing soon so I can do further testing.  Just glad to have scope seemingly working again.






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