Data files for MySky
Posted 26 January 2009 - 11:49 AM
After a large number of attempts to get the updater working, all the updater succeeded in doing was deleting everything from the SD card.
I eventually got the firmware installed on the card, but I don't have any data files. The folders in Autostar are blank.
Can any kind soul tell me where I can get replacement data files?
Posted 04 March 2009 - 12:46 AM
If so, I am amazed that nobody from Meade has responded to my request.
I am now very hesitant to buy any Meade products if this is the level of customer care that they exhibit.
Posted 05 March 2009 - 12:12 PM
I'm amazed as well. I have a mySKY plus bought from someone who only used it 3 times and I'm in a similar situation to you. I downloaded the update as per the instructions in the manual (booklet) on page 7 section Updating mySKY software. Now I have a dead mySKY !! I've checked loads of sites on the internet and there's lots of people in the same position. I have a load of meade gear - LX90 and loads of meade lenses. It's made me think twice about buying anything else Meade.
Posted 05 March 2009 - 01:04 PM
So what do I do now? Come on Meade - do something about this mess or you'll lose customers. There's even a post in this forum "I rate the mySKY as a "do not buy" item". without a comment from Meade. How many customers has this post alone cost you?
Colin - hoping beyond hope that I didn't waste lots of money.
Posted 06 March 2009 - 09:49 AM
I need to know how to get mySKY working again
Posted 06 March 2009 - 10:23 AM
Guess Meade don't come here anymore.
Posted 10 March 2009 - 05:03 AM
As for your MySky, meade has discontinued the product.
Posted 11 March 2009 - 09:02 AM
Posted 11 March 2009 - 09:12 AM
Buy something that breaks when you read the manual and do what it said (and that was a first), then dicover it's a common problem that the manufacturer ignores
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users